Smart AI Campus Terms & Conditions
These Terms & Conditions ("Terms") govern your access to and use of the Smart AI Campus website (smartaicampus.app), our mobile and web applications, and any related services (collectively, the "Service") operated by Smart AI Campus ("we", "us", "our"). Smart AI Campus is a multi-tenant Smart Institution Operating System used by educational institutions to manage attendance, cohorts, staff, students and parents.
Where you access the Service through an institution that has subscribed to Smart AI Campus, your use is also governed by your institution's policies. By accessing or using the Service you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. Acceptance of Terms
By creating an account, downloading our app, or otherwise using the Service, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.
2. Eligibility
You must be at least 13 years old to use the Service. If you are under 18, you must have permission from a parent or legal guardian to use the Service. By using the Service, you represent that you meet these requirements.
3. Your Account & Device Binding
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:
- Provide accurate, current and complete information when creating your account.
- Promptly update your information if it changes.
- Notify us immediately at support@smartaicampus.app if you suspect unauthorised access.
- Not share your account, login codes, or QR scans with anyone else.
Student device binding. Student accounts are bound to one physical device via a device fingerprint to prevent proxy attendance. If you replace or lose your device, you must request a device reset from your institution's administrator. Repeated unauthorised device-change attempts may result in account suspension.
4. Acceptable Use
You agree not to misuse the Service. You will not, and will not attempt to:
- Use the Service for any unlawful, fraudulent or harmful purpose.
- Reverse engineer, decompile or attempt to extract source code from any part of the Service.
- Interfere with or disrupt the integrity or performance of the Service or any institution's tenant.
- Use any automated tool (bot, scraper, crawler) to access content or scan QR codes.
- Upload viruses, malware or any other malicious code.
- Impersonate any person or misrepresent your affiliation with any institution, role or family relationship.
- Mark attendance on behalf of another student (proxy attendance), share QR codes, or otherwise circumvent the TOTP, device-fingerprint or geolocation controls.
- Attempt to escalate your role or capabilities beyond those granted by your institution.
Violations of the proxy-attendance prohibition may be reported to your institution and recorded in the immutable audit log, and may result in disciplinary action under your institution's policies.
5. User Content
You retain ownership of any content you submit to the Service ("User Content"). By submitting User Content, you grant Smart AI Campus a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display and use such content solely for the purpose of operating and improving the Service.
You represent that you have all rights necessary to grant this license, and that your User Content does not violate any law or third-party rights.
6. Intellectual Property
The Service, including all software, design, text, graphics, logos and trademarks (other than User Content), is owned by Smart AI Campus or its licensors and is protected by copyright, trademark and other intellectual-property laws. Except as expressly permitted, you may not copy, modify, distribute, sell or lease any part of the Service.
7. Subscriptions & Payments
Certain parts of the Service may be offered on a paid subscription basis. By purchasing a subscription you agree to:
- Pay all applicable fees and taxes for the chosen plan.
- Provide accurate billing information.
- Authorise us (or our payment processor) to charge your payment method on a recurring basis until you cancel.
Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.
8. Refunds & Cancellations
You may cancel your subscription at any time from your account settings or, for App Store / Play Store purchases, through your device's subscription management. Refunds are handled in accordance with the relevant app store's policy and applicable law. Where we directly process payments, a refund may be issued at our discretion within 14 days of purchase if the Service has not been used substantially.
9. Third-Party Services
The Service may integrate with or contain links to third-party services such as Apple App Store, Google Play, Google Firebase and Google Analytics. We are not responsible for the content, policies or practices of any third party and your use of those services is governed by their own terms.
10. Disclaimers
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that any defects will be corrected. AI-generated recommendations are provided as guidance only and should not be treated as professional educational advice.
11. Limitation of Liability
To the maximum extent permitted by law, in no event shall Smart AI Campus, its affiliates, directors, employees or agents be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the Service. Our total liability for any claim arising under these Terms shall not exceed the amounts you paid to us, if any, in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Smart AI Campus and its affiliates from any claims, damages, losses or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your User Content, or your breach of these Terms.
13. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or for any other reason at our reasonable discretion. You may stop using the Service and close your account at any time. Provisions that by their nature should survive termination (intellectual property, disclaimers, limitation of liability and dispute resolution) shall survive.
14. Governing Law & Disputes
These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
15. Changes to These Terms
We may modify these Terms from time to time. When we do, we will update the "Last updated" date above and, where the changes are material, provide additional notice through the Service or by email. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions about these Terms, please contact us at support@smartaicampus.app.
Copyright & Trademarks. All Smart AI Campus content, brand marks and logos are the property of Smart AI Campus and are protected by applicable intellectual-property laws.